Nothing drives employee performance like employee engagement. Research continues to show that engaged employees are focused employees. And focused employees are dedicated to making customers happy, which leads to repeat business.

Which leads to more profit.

Which leads to greater expansion.

Which leads to more employees.

Employees who are engaged. Employees who are focused on the customer.

Which leads to, well, you get the picture.

To find out if your employees are engaged the way they should be, implement an employee engagement survey into your arsenal of company improving research tools.

You'll get a great view of how your company is perceived in the eyes of the people you value just as much as your customers - your employees.